![]() Once received, we will credit your returned item if it meets the requirements indicated in the above stated return policy. Second, you must return your original purchase. First, you must place an order for the preferred item. All exchanges will be treated as two separate transactions. *Shipping costs are fees acquired by Premium Soccer to mailing companies such as Canada Post, and are not covered in refunds. PREMIUM SOCCER will send you a shipping label only if goods received are defective or incorrect.Įven if you are qualified for Free Shipping, upon item return, Premium Soccer will not be able to refund shipping costs*. Please note: All return shipping costs need to be covered by the customer. We highly recommend that you use a tracked delivery method. You may use the shipping method of your choice. Returns that do not respect the policy may be sent back to the original shipping address. Please include a copy of your invoice with the item and complete the return form below. If you’d like to return a product, please send us your request by email. ![]() RETURN AN ITEM Due to COVID-19, we have taken certain measures to adapt to the situation. *Sale Items are FINAL SALE, these items are NOT eligible for a return nor an exchange* Several items are exempt for being returned: personalized items, custom/official jersey prints, gift cards, socks, sports bras, mouth guards, masks. Shipping and handling costs and fees are not refundable. We reserve the right to refuse a refund or a return if the items don’t meet the above requirements. The item must be in its original packaging, with tags attached and in new condition.Īll returned items will be inspected.The item must be in its original condition i.e. ![]() To be eligible for a return, your items must meet the following conditions: We cannot offer any refunds or exchange any items after the 14-day period has passed. Return requests for in-store purchases must be made up to 14 days from the date of purchase. We cannot offer any refunds or exchange any items after the 30-day period has passed. Return requests for online orders must be made up to 30 days from the date of purchase. ![]()
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